Von Dutch adds signature delivery to all orders to ensure your package comes right to your hands. Please ship to the best location for you to receive during normal postal delivery hours.
Von Dutch is not responsible for lost, stolen, or damaged goods upon delivery at the location of the customers choice. Von Dutch takes the utmost care and efficiency to get your goods to you. Some pre-orders may take longer than expected due to high order volume. Back ordered items will ship out as soon as they become available in our warehouse.
**Currently we are not shipping to the following States: TN, IL, IN, PN, MN.
Customer Responsibility
If you are not present at the time of delivery for signature, you are responsible for pick up/collection of packages from carrier access points as defined by the carrier.
You are responsible for order cost and return shipping on lost, misplaced or uncollected packages after initial delivery is completed by the carrier.
USA DOMESTIC*
FREE SHIPPING - Orders over $150*
5-8 Days. Signature Required
Flat Rate $15 - Orders under $150*
5-8 Days. Signature Required
All Orders ship UPS, Fed Ex, USPS or DHL, Signature Required. Please allow 5-8 Business Days.
HAWAII & ALASKA
All Orders Flat Rate $30. Priority Shipping.
CANADA
All Orders Flat Rate $32. Priority Shipping.
INTERNATIONAL
All Orders Flat Rate $65. Signature Required.
POSSIBLE DELAYS
We do our best to ensure the timely delivery of all orders. Please bear in mind that we are only provided with an estimated delivery date from our carriers. On a rare occasion, these packages can arrive outside of the estimated time frame.
DUTIES & TAXES
Please note, all international packages may be subject to duties and taxes. The limits for duty-free packages are established by your local customs authorities. Please check your local customs website for more information. Von Dutch is not responsible for duties and shipping, you will not be refunded if the order is returned/refused.